Job Description

Customer Service Specialist
Full-Time | Monday–Friday | 8 AM – 5 PM
We are seeking a dedicated and detail-oriented Customer Service Specialist to join our growing team. This role supports patients and healthcare providers by ensuring smooth coordination, accurate order processing, and exceptional customer service.
Why You’ll Love This Role

+ Consistent Monday–Friday schedule

+ 1 hour lunch

+ Fully supported hands-on training with management (approx. 1 month)

+ Opportunity to learn medical equipment procedures and internal systems

+ $1/hour pay increase once hired on directly

+ Additional on-call pay + overtime after becoming a direct employee

Responsibilities
As a Customer Service Specialist, you will be responsible for understanding the full front‑end process to ensure excellent service. Duties include:
Patient & Provider Support

+ Answer inbound calls and make outbound calls as needed

+ Re...

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