Customer Service Representative

Do you have a passion for helping others and ensuring customers have the best experience possible? We have fantastic opportunities to join as multi lingual customer service reps where you have the opportunity to support customers from across the globe.

We are a diverse team and even if you don't have any customer service experience we are keen to hear from you if you have the desire to go the extra mile for our customers.

What are your main responsibilities?

In this role, you'll be able to impact the lives of the people reaching out to us. With your strong knowledge of our products and services, and your active listening skills, you assist them with any of their queries around their medical plan. Your human touch, listening skills and empathy give the help and reassurance to the customer.

KEY AREAS:

• Communication management in day to day queries of our clients and insurers through different channels but mainly telephone and ...