Job Description
**About Us**
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
**What the role is about**
As a Customer Service Representative (CSR), your primary responsibility is to provide exceptional customer service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
**Who is our client?**
Our client is an E-Learning provider that offers an app for Spanish-speaking adults who need advanced English skills for their careers, using AI technologies and a personalized learning experience to make learning as effective as possibl...
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
**What the role is about**
As a Customer Service Representative (CSR), your primary responsibility is to provide exceptional customer service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
**Who is our client?**
Our client is an E-Learning provider that offers an app for Spanish-speaking adults who need advanced English skills for their careers, using AI technologies and a personalized learning experience to make learning as effective as possibl...
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