Customer Service Representative (Start ASAP)

Respond to customer inquiries, nurture relationships, and recommend service improvements based on feedback.

Your Role

Here’s what you will be doing:

• Listen and respond to customers' inquiries concerning the application process, document requirements, repayment, etc.
• Grow and nurture customer relationships with the company.
• Make recommendations on service offering and process flow based on customers' comments and feedback.

About You

The company is looking for:

• Outstanding written and verbal communication skills in both English and Filipino.
• Pleasant, friendly, patient, and positive attitude; motivated by customer satisfaction; good listening skills and attention to detail.
• Strong organization skills, ability to multitask, prioritize work, and deliver under pressure.
• Creative problem-solving capability with a sales and service-oriented mindset. <...