Customer Service Representative

Customer Service - Remote Representative

Remote | Pennsylvania Residents Only
Full-Time (36-40 hours/week)
Pay: Competitive, based on experience

Who We Are

Disabled Veteran Solutions (DVS) is a nationally recognized, Service-Disabled Veteran Owned Small Business providing Business Process Outsourcing support for complex, highly regulated programs. Our work requires precision, consistency, and accountability. We hire for stability and growth, not temporary or flexible side work.

Role Overview

This role supports a high-volume technical tolling services program. Customer Service Representatives assist customers through phone, email, chat, and case management systems while navigating multiple applications simultaneously.

This position is best suited for individuals who thrive in structured environments, meet performance expectations consistently, and are comfortable with accountability in a call center setting. Advanc...