Customer Service Representative - State Farm Agent Team Member

Benefits:

• 401(k)


• Bonus based on performance


• Company parties


• Dental insurance


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development

Company Overview: Bree Buckles - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.


Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:

• Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.


• Providing exceptional customer service through phone, email, and other communication channels.


• Translating documents and correspondence between English and Spanish.


• Collaborating with team members to ensure accurate and timely resolution of customer issues.


• Educating clients on insurance products and helping them make informed decisions.

Qualifications:

• Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.


• Previous customer service experience in the insurance industry is a plus.


• Strong organizational and multitasking abilities.


• Empathetic and patient, with a commitment to resolving customer concerns.


• Familiarity with insurance terminology and policies.

Requirements:

• High school diploma or equivalent; college degree is a plus.


• Relevant state insurance license preferred.


• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.


• Ability to work flexible hours to accommodate client needs.

How to Apply: 
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! 

www.breebuckles.com 
 
Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.