Customer Service Representative - State Farm Agent Team Member

Position Overview:
Are you a warm and friendly individual who enjoys providing top-notch service to customers? If you thrive in a customer-centric environment and love interacting with people, then joining our team as a Customer Service Representative with a State Farm independent contractor agent could be your next exciting career move! Our agents specialize in delivering exceptional service while representing State Farm's range of insurance and financial products.


Responsibilities:

• Build and maintain positive relationships with customers, ensuring their needs are met and issues are resolved promptly.


• Utilize a customer-focused approach to educate clients about available insurance options and assist them in making informed decisions.


• Handle inquiries, resolve concerns, and provide guidance on products and services in a courteous and professional manner.

As a valued member of our Customer Service Team, you'll enjoy:

• Competitive salary with opportunities for performance-based bonuses


• Comprehensive health benefits package


• Generous paid time off, including vacation and personal/sick days


• Flexible scheduling options to accommodate your lifestyle


• Potential for career growth and advancement within our agency

Requirements:

• Genuine passion for delivering exceptional customer service


• Excellent communication skills, both verbal and written


• Strong interpersonal skills with a focus on empathy and understanding


• Detail-oriented approach to problem-solving and ensuring customer satisfaction


• Ability to adapt and learn new systems and processes


• Collaborative mindset and ability to work effectively within a team

If you're motivated to excel in a customer service role and can envision yourself thriving in this position, we encourage you to complete our application. We look forward to connecting with you to discuss the next steps in our interview process.


Please note: This position is with a State Farm independent contractor agent, offering a supportive and dynamic work environment. While employees of State Farm agents receive comprehensive training and support, acceptance into this role does not guarantee a future agency position with State Farm Insurance Companies. However, as you gain experience and skills as a customer service representative, you'll have the opportunity to pursue advancement opportunities within our agency.