Job Description
Job Title: Delivery Service Dispatcher
Job Description
The Customer Service Representative will focus on generating cases for billing disputes and servicing CO2 tanks. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Comprehensive training includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor.
Responsibilities
+ Log calls and create service tickets.
+ Assist with billing disputes and equipment safety issues.
+ Manage gas refills and ensure accurate order entry.
Essential Skills
+ Customer service skills.
+ Proficiency in Microsoft Office.
+ Basic computer navigation skills.
Additional Skills & Qualifications
+ Excellent communication a...
Job Description
The Customer Service Representative will focus on generating cases for billing disputes and servicing CO2 tanks. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Comprehensive training includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor.
Responsibilities
+ Log calls and create service tickets.
+ Assist with billing disputes and equipment safety issues.
+ Manage gas refills and ensure accurate order entry.
Essential Skills
+ Customer service skills.
+ Proficiency in Microsoft Office.
+ Basic computer navigation skills.
Additional Skills & Qualifications
+ Excellent communication a...
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