Customer Service Representative (Swedish)

Overview

Customer Service Representative (Swedish) at MSX International Group. MSX is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. Our Customer Experience area works with a proactive and dynamic approach to ensure each customer feels unique, special and fully satisfied with our service.

Do you have strong communication skills, a proactive attitude, and a passion for customer service? Become our Customer Service Representative. You will serve as the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners, addressing and resolving all issues related to their vehicles. The agent represents the OEM in interactions with customers, ensuring prompt and effective resolution of cases while maintaining high standards of service.

Responsibilities

• Handle Driver Requests: manage driver inquiries through multiple channels.
• Continuous ...