Customer Service Representative

• Great training opportunity
• Permanent position

This organisation is renowned for its innovative approach and commitment to excellence. They provide cutting-edge solutions to their clients and pride themselves on fostering a collaborative and supportive work environment.

• Provide exceptional customer service through phone, email, and online chat channels.
• Resolve customer enquiries and issues efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure timely resolution of customer concerns.
• Stay updated on company softwares and services to provide accurate information to customers.
• Proactively identify opportunities for process improvements.
• Support the sales team with administrative tasks as needed.
• Adhere to company policies and procedures to ensure complianc...