Job Description

We are looking for a detail-oriented and empathetic Customer Service Representative to join our team. You will be the first point of contact for our users, helping them navigate our services, resolving technical or account-related inquiries, and ensuring a world-class experience with our brand.

The ideal candidate is a proactive communicator who thrives in a fast-paced environment and genuinely enjoys helping others find solutions.

  • Communication: Respond to customer inquiries promptly via email, chat, and [Phone/Social Media].

  • Troubleshooting: Identify customer needs and help them resolve issues regarding [Product/Service] access, billing, or technical features.

  • Documentation: Maintain accurate records of customer interactions and feedback in our CRM system.

  • Quality Assurance: Provide feedback to the internal team to help improve our processes and user interface.

  • Account Management:

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    Job Details

    Location
    Tampa, Florida, United States
    Job Type
    Full-time
    Category
    Information and Record Clerks
    Posted Date
    February 12, 2026
    Deadline
    March 24, 2026