Job Description
Key tasks:
- Order processing: Creation, handling, and tracking of customer orders and invoicing
- Handling of quotes and customer inquiries via phone and email
- Coordination of interfaces between our customers, distributors, sales managers, logistics, production, as well as the Regulatory Affairs and Finance departments
- Creation of compliant and complete export documents, their management, and ensuring correct export and import handling
- Maintenance of the ERP system in the order processing area
- Contribution to continuous improvement and process optimization
Requirements:
- Successfully completed vocational training in the fields of freight forwarding, international trade, or customs
- Experience in order processing and customer service
- Good written and spoken skills in English and German is a plus, any additional language is welcome
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