Job Description
Description We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.
Responsibilities:
• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.
• Build and sustain positive relationships with customers while addressing their needs and concerns.
• Recommend and promote products or services to align with customer preferences and interests.
• Accurately record customer details and inquiries in the company's database systems.
• Apply technical knowledge to troubleshoot and resolve customer issues effectively.
• Handle complaints with tact and care, ens...
Responsibilities:
• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.
• Build and sustain positive relationships with customers while addressing their needs and concerns.
• Recommend and promote products or services to align with customer preferences and interests.
• Accurately record customer details and inquiries in the company's database systems.
• Apply technical knowledge to troubleshoot and resolve customer issues effectively.
• Handle complaints with tact and care, ens...
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