Customer Service Representative - Trilingual (M/F/X)

As a Customer Service Representative your responsibilities are:

• Respond to customer inquiries via phone, email, and other communication channels.


• Provide accurate and timely information regarding insurance products and services.


• Assist clients with policy updates, renewals, and claims processes.


• Handle and resolve customer complaints in a professional manner.


• Maintain detailed records of customer interactions and transactions.


• Collaborate with internal teams to ensure customer satisfaction.


• Identify opportunities for process improvements to enhance the customer experience.


• Stay updated on industry regulations and company policies.

A successful Customer Service Representative should have:

• Educational background relevant to insurance or business services.


• Strong communication and interpersonal skills.


• A customer-focused m...