Customer Service Representative - Uk Voice & Email Support

About the role We are seeking a dedicated and skilled Customer Support Executive to manage email and voice-based support for our UK clients This role involves handling customer queries processing orders extracting details from various platforms and ensuring prompt and high-quality resolution Key Responsibilities Handle inbound calls and respond to customer emails professionally Resolve queries related to orders services and technical processes Extract and compile information from various systems to assist customers Process customer orders accurately and promptly Maintain detailed and organized records in CRM ticketing platforms Collaborate with internal teams to resolve escalations or special requests Deliver excellent after-sales support and contribute to customer satisfaction goals Required Skills Experience 1-6 years of experience in international voice and or email support B2B B2C Strong command of spoken and written English Proficient i...