Job Description
The Role:
Ideal Profile:
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Provide feedback on customer trends and issues to management.
Join a dynamic team dedicated to delivering outstanding customer service.
Ideal Profile:
The ideal candidate will possess a blend of technical and soft skills to effectively assist our customers.
- High school diploma or equivalent.
- Experience in customer service or related field.
- Technical skills: CRM software...
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