Job Description

Kickstart Your Career in Customer Service – Join us at Thames Water!

Are you a people-person with a passion for helping others? Do you thrive in a buzzing, team-driven environment? If you're ready to start your journey in customer service, we’ve got the role for you!

What you’ll be doing as a Customer Service Representative

As a Customer Service Representative, you’ll be the friendly voice on the other end of the line – the first person our customers speak to when they need help. Whether it's explaining a water bill, resolving an issue, or finding the perfect tariff, you’ll deliver top-tier service with empathy and a smile. Every day will be different – and every call, an opportunity to make a real difference.

No Experience? No Problem!

We believe in potential, not perfection. From day one, we’ll give you the training, guidance, and tools you need to shine. If you’re eager to learn, we’re ready to invest in you.

Why join us?

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