Customer Service Representative

Summary

Customer Service Representative – This role is responsible for managing day-to-day execution of strategic Aerospace accounts by supporting new part introduction, on-time execution, delivery and overall performance of new and existing awards. This role works closely with Operations to develop and sustain a Program/Account Management Process. The main point of contact for the designated customers and is responsible to ensure progress and provide daily updates on new and existing awards. Works closely with Business Development, Engineering, Estimators and Operations to present new proposals, recommend pricing, prepare industrialization plans and execute contracts.

Main Duties And Responsibilities

• Main point of contact for designated customers.
• Build and maintain strong relationships with Customer’s point-of-contacts.
• Processes quotations per customer requests.
• Provides Engineering with required documentation rel...