Customer Service Representative – Vehicle Transportation Platform

Customer Service Representative – Vehicle Transportation Platform (German Speaking)
Location:
Lisbon, Portugal –
On-site
Start Date:
8 January 2026

Working Schedule:

• Monday to Friday
• 09:00 – 18:00
• Days Off: Weekends

Role Overview:
As a
Customer Service Representative
for a
Vehicle Transportation Platform
, you will support customers throughout the vehicle transport process, ensuring smooth coordination, clear communication, and a high-quality customer experience. This role involves handling inquiries related to bookings, vehicle status, documentation, and service-related questions.

Key Responsibilities:

• Provide customer support via phone, email, and/or chat in German and English
• Assist customers with booking requests, scheduling, and service inquiries
• Handle questions related to vehicle pickup, delivery timelines, and tracking
• Support customers with document...