Job Description

Overview

We are seeking a Customer Service Representative to manage customer inquiries and provide professional support across phone, email, or chat channels. The role requires strong communication skills, a customer-focused mindset, and the ability to handle daily customer interactions efficiently.

Qualifications

  • Native Vietnamese 

  • Minimum Bachelor Degree or Diploma qualification

  • English level: B2 (Upper-intermediate)

  • Strong communication and interpersonal skills

  • Customer-oriented with good problem-solving ability

  • Basic computer skills and typing ability

  • Willing to work shifts, weekends, or public holidays if required

    • Preferred:

  • Previous experience in Customer Service / Call Center / BPO is an advantage

  • Experience handling inbound support is a plus

    • Responsibilities

    ...

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