Job Description

Description We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.

Responsibilities:
• Communicate effectively with individuals on the housing waitlist or those seeking to apply.
• Collect and manage physical documents to ensure accurate recordkeeping.
• Update and maintain information in the company database with precision.
• Scan and file documents systematically for easy access and retrieval.
• Perform general clerical and administrative duties to support office operations.
• Handle inbound and outbound calls to address customer inquiries.
• Provide clear and attentive assistance to customers via phone and email.
• Process orders and ensure accurate e...

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