Job Description

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.

Primary Objective
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.

Primary Function and Scope:
  • Provides customer account management, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management.
  • Responsible for keying in orders, processing faxes, and preparing reports.
  • Interfaces with various groups, including but not limited to internal teams and SSCs, to address customer inquiries a...

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