Job Description
TEKsystems is hiring an Entry-Level Member Services Representative (MSR) to start with a Fortune 100 Financial Institution in Winchester, VA
Location: Winchester, VA
Start Date: 03/09/2026
Training Schedule: 9:00 AM – 5:30 PM EST (Onsite Only)
Work Schedule - Hybrid/Onsite: Between 11:00 AM – 12:00 AM EST (8.5-hour shifts within a 9.5-hour window)
About the Role:
We are seeking dependable and service-driven individuals to join a leading financial institution as Member Service Representatives
(MSRs).
As an MSR, you will play a crucial role in providing empathetic, professional, and solution-oriented support to members through inbound calls. You’ll be part of a dynamic team committed to resolving account-related inquiries quickly and accurately while delivering exceptional customer service.
What You’ll Do:
+ Handle inbound calls and assist members with account servicing needs
+ Navigate multiple systems to resea...
Location: Winchester, VA
Start Date: 03/09/2026
Training Schedule: 9:00 AM – 5:30 PM EST (Onsite Only)
Work Schedule - Hybrid/Onsite: Between 11:00 AM – 12:00 AM EST (8.5-hour shifts within a 9.5-hour window)
About the Role:
We are seeking dependable and service-driven individuals to join a leading financial institution as Member Service Representatives
(MSRs).
As an MSR, you will play a crucial role in providing empathetic, professional, and solution-oriented support to members through inbound calls. You’ll be part of a dynamic team committed to resolving account-related inquiries quickly and accurately while delivering exceptional customer service.
What You’ll Do:
+ Handle inbound calls and assist members with account servicing needs
+ Navigate multiple systems to resea...
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