Customer Service Representative with German

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.

• Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue.
• Provides customer services relating to sales, sales promotions, and communications.
• Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force.
• Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure...