Customer Service Representative - Work

[Call Center / Remote] - Anywhere in / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at CareScout, you will: Provide exceptional customer service to clients and their families by answering inquiries and addressing concerns in a timely and professional manner; Utilize active listening and problem-solving skills to identify and resolve customer issues; Document all interactions and maintain accurate records of customer interactions for future reference; Collaborate with team members to ensure a smooth and efficient customer service experience; Utilize company resources and knowledge base to assist customers with a variety of questions and Immediately >>