Customer Service Representative

Position: Customer Service Representative

Location: Remote (Work from Home)

Schedule: Monday to Friday – U.S. business hours (following U.S. calendar)

Equipment Provided: Company computer

About the Role:

We are looking for a proactive and reliable Customer Service Representative to support a U.S.-based company that offers residential and commercial services such as gardening, landscaping, and snow removal . The selected candidate will handle communications with both customers and vendors, ensuring smooth coordination of services and exceptional client satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone and email.
• Communicate with vendors to schedule and confirm service appointments.
• Provide updates, resolve issues, and ensure timely follow-up on re...