Customer Service Representative

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Customer Service Representative

About the company

Our client is an established insurance company that provides coverage solutions to individuals and businesses. They focus on delivering reliable service, clear communication, and strong customer support throughout the policy lifecycle.

Job Description

We are seeking a Customer Service Representative to support our client’s insurance operations. This role is responsible for assisting customers with inquiries related to insurance policies, claims, and general account support. The ideal candidate is highly communicative, detail-oriented, and comfortable working in a remote environment with consistent system usage.

Responsibilities of the role

• Handle inbound and outbound customer communications via phone, email, and chat
• Assist clients with insurance po...