Customer Service Representative(OTC Experience)

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Role & Responsibilities:

Responsible for handling E2E order to cash (OTC) process for respective line of business and ensuring high level of customer satisfaction. The Customer Service Representative act as a focal point for all customers connect and order processing activities in co-ordination with sales representative/key account manager and other functional stakeholders.

• Acts as primary customer interface for all external customers & Channel Partners to ensure customer queries are responded o...