Job Description
ABOUT THE POSITION
We are currently looking for two (2) Customer Service Representatives for temporary, full-time roles.
The Customer Service Representative (CSR) provides exceptional customer experience to all SkilledTradesBC customers and stakeholders. This is completed by addressing questions and concerns through incoming calls, emails and faxes. Additional requirements include interacting with clients at the front desk, updating client information in our electronic databases, general data entry and liaising with internal departments through our client record system.
If you are passionate about helping people, a multi-tasker and tech-savvy, then this just may be the perfect fit for you
RESPONSIBILITIES/ACCOUNTABILITIES
CUSTOMER CARE:
Assists employers, trade workers and training providers, by utilizing the public website and internal client management systems to provide guidance and anticipate next steps
Assimilates program outline changes and va...
We are currently looking for two (2) Customer Service Representatives for temporary, full-time roles.
The Customer Service Representative (CSR) provides exceptional customer experience to all SkilledTradesBC customers and stakeholders. This is completed by addressing questions and concerns through incoming calls, emails and faxes. Additional requirements include interacting with clients at the front desk, updating client information in our electronic databases, general data entry and liaising with internal departments through our client record system.
If you are passionate about helping people, a multi-tasker and tech-savvy, then this just may be the perfect fit for you
RESPONSIBILITIES/ACCOUNTABILITIES
CUSTOMER CARE:
Assists employers, trade workers and training providers, by utilizing the public website and internal client management systems to provide guidance and anticipate next steps
Assimilates program outline changes and va...
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