Job Description
**Join Our Team as a**Customer Service Representative** at Equivity!**:
At **Equivity**, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated **Bilingual Customer Service Representative** to bring their unique talents to our collaborative and supportive environment.
**Your Impact**:
In this role at Equivity, you'll play a key part in managing incoming leads, assisting with customer calls, pre-qualifying potential clients, and ensuring an exceptional customer experience. Your contributions will help us deliver outstanding service and streamline operations.
**What You’ll Do**:
- Assign all incoming prospects to loan officers and ensure proper redirection of traffic.
- Verify and update the status of potential clients as needed.
- Assist with inbound and outbound calls.
- Pre-qualify clients and provide excellent customer service.
**What We’re Looking For**:
- ** Experience**: Minimum **1 year** in custo...
At **Equivity**, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated **Bilingual Customer Service Representative** to bring their unique talents to our collaborative and supportive environment.
**Your Impact**:
In this role at Equivity, you'll play a key part in managing incoming leads, assisting with customer calls, pre-qualifying potential clients, and ensuring an exceptional customer experience. Your contributions will help us deliver outstanding service and streamline operations.
**What You’ll Do**:
- Assign all incoming prospects to loan officers and ensure proper redirection of traffic.
- Verify and update the status of potential clients as needed.
- Assist with inbound and outbound calls.
- Pre-qualify clients and provide excellent customer service.
**What We’re Looking For**:
- ** Experience**: Minimum **1 year** in custo...
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