Customer Service Representative/Warehouse Associate

We are seeking a motivated and detail-oriented Customer Service Representative/Warehouse Associate to join our team. This hybrid role supports both front-office customer interactions and back-of-house warehouse operations. The ideal candidate will provide exceptional customer service, maintain accurate order processing, and assist with daily warehouse tasks to ensure efficient and timely operations.

RESPONSIBILITIES AND DUTIES:

Customer Service

·       Greet and assist customers in person, by phone, and via email with a positive and professional attitude.

·       Process customer orders, returns, and inquiries accurately and efficiently.

·       Provide product information, pricing details, and order status updates.

·       Collaborate with internal teams to resolve customer issues and ensure satisfaction.

·       Maintain customer records and documentation in company systems.

Wa...