Job Description
**International company looking for talent to join our team!**
Intugo, in partnership with a foreign company specializing in connecting brands to their customers and customers to the solutions they need by delivering compelling experiences.
This line of business has been helping individuals and families achieve financial freedom through debt settlement programs. They are leaders in the debt settlement industry and offer certified and compliant services to reduce customers' credit card debt by nearly half.
**Responsibilities**:
- Handle inbound calls from enrolled clients regarding their accounts and program status.
- Respond to billing inquiries and explain settlement program details.
- Accurately record information in the system.
- Escalate complex cases as needed.
- Deliver empathetic, clear, and professional service.
- Meet performance metrics and follow privacy regulations.
**Profile**:
- Time Management Skills: the ability to organize and manage mu...
Intugo, in partnership with a foreign company specializing in connecting brands to their customers and customers to the solutions they need by delivering compelling experiences.
This line of business has been helping individuals and families achieve financial freedom through debt settlement programs. They are leaders in the debt settlement industry and offer certified and compliant services to reduce customers' credit card debt by nearly half.
**Responsibilities**:
- Handle inbound calls from enrolled clients regarding their accounts and program status.
- Respond to billing inquiries and explain settlement program details.
- Accurately record information in the system.
- Escalate complex cases as needed.
- Deliver empathetic, clear, and professional service.
- Meet performance metrics and follow privacy regulations.
**Profile**:
- Time Management Skills: the ability to organize and manage mu...
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