Customer Service / Sales Admin - basic up to 2500 + VB

Summary:

• Basic salary + OT + VB
• East/ North Region

Responsibilities:

• Handle incoming calls and emails, providing timely responses to customer enquiries
• Follow up on repair/replacement quotations and manage end-to-end customer orders
• Provide excellent customer service while attending to sales enquiries
• Schedule and confirm next-day appointments with customers
• Inform clients of any delays or issues
• Schedule daily jobs for technicians and update system records
• Prepare maintenance contracts and follow up with clients via email, phone, or SMS

Requirements:

• Good communication and customer service skills
• Organised and able to handle multiple tasks efficiently
• Proactive, reliable, and team-oriented

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