Customer Service Sales Representative-Gurugram

Job Title: Customer Service Sales Representative-Gurugram (Day/Night Shift)

Salary Bracket - 2.5LPA (for freshers) - 4LPA (for experience) + Incentives

Location: Gurugram

Contact Person: Harsha ||

About the Role:-

We are looking for enthusiastic and customer-focused professionals to join our International Customer Service team. The ideal candidate will be responsible for assisting global customers, resolving their queries efficiently, and delivering an exceptional service experience over calls, chats, or emails.

Key Responsibilities:-

• Handle inbound and outbound customer interactions for international clients.
• Resolve customer issues and queries promptly and professionally.
• Maintain customer satisfaction and meet service quality standards.
• Collaborate with internal teams to ensure smooth service delivery.

What We’re Looking For:-

• Excellent verbal and written communication skills in English (mandatory).
• Ability to handle customers from diverse backgrounds with professionalism and empathy..
• Positive attitude, quick learner, and problem-solving mindset.

Desired Skills & Experience:-

• Fresher or experienced candidates are welcome.
• Prior experience in international BPO/customer service will be an added advantage.
• Basic computer knowledge and ability to navigate multiple systems.

What We Offer:-

• Positive and inclusive work culture.
• Attractive incentives and performance-based rewards.
• 6-day working.
• Great opportunities for career growth and skill development.

Join us and be part of a dynamic team that values growth, learning, and customer satisfaction!

Regards,

Harsha Bulchandani

(HR –Policybazaar)