Customer Service

Job Description & Requirements

Tribecar is the leading station-based car-sharing operator in Singapore.

Members of the service use their smartphone to gain access to Tribecar's rental cars that are parked at over 1500+ convenient locations (i.e. right beside MRTs) in Singapore. The service is accessible 24 by 7 with no minimum booking length.This on-demand service starts from an amazing low price of just SGD 2 per hour (SGD 0.5 per hour for motorcycles). The cost of the service is kept low by automating the service as much as possible.Naturally, there will be naughty individuals who will try to test the system. You, aided by our investigation tools, will root out these people and keep the service running as smooth as possible.
Responsibilities

• IMPORTANT – You will be spending much of your time working with the customer on their vehicle damage report. This may come in the form of outbound calls, emails or onsite visits.
• You will also be required ...