Job Description

Job Description

Customer Service Representative Job Description

PrimeSource Building Products Inc., one of the nation's largest wholesale distributors of building supply products, has an immediate opportunity for a Customer Service Specialist, in support for PrimeSource's Inside Sales Department.

This Customer Service Specialist role will provide the admin support for PrimeSource Inside Sales function. Some responsibilities include the following:

  • Enters bulk of sales teams will call and warehouse orders ensuring order accuracy
  • Enters RMA’s into system and coordinates with ops to determine if return is necessary
  • Enters Credits into system and coordinates with ops to determine if credit is warranted
  • Handles Home Depot and Lowes calls and coordinates with ops when necessary
  • Coordinates BMG orders with Territory Managers and BMG support team
  • Assists will call customers find th...

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