Customer Service Specialist, Analytics

Amazons mission is to be earths most customercentric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this Amazon Middle East Customer Service (CS) is looking for fingertips for a CS Specialist Analytics who cyd support an important customer experience program.

As part of the Concessions team the CS Specialist Analytics willија responsible for working closely with multiple internal teams & stakeholders to analyze data, identify trends, deliver compelling and actionable insights and drive process improvements. This role requires an individual with excellent understanding of SQL and query development, good business acumen and the ability to work with and influence business and program teams. The successful candidate will be a self‑starter comfortable with ambiguity will have strong attention to detail and will be comfortable working in a fastpaced and dynamic environment.

Key Responsibilities

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