Job Description
CUSTOMER SERVICE SPECIALIST
Posting Start Date: 12/22/25
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Customer Care Specialist is the single point of contact for the assigned Customer account for operational issues and resolutions.
**Job Requirements**
Quote and Order Management
+ Interface with Customers for Quote request or Price inquiries and approval
+ Submit quotation request for pricing team approval.
+ Sales order entry, order confirmation & expediting orders.
+ Order change and backlog price adjustment
+ On-going Backlog Management
+ Shipment release and follow up
+ Report and support past due backlog reduction
+ NPI - follow up with PM/Plant/Finance for part master and cost setup
+ Handle Sample order
+ Process RMA / Goods replacement
Posting Start Date: 12/22/25
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Customer Care Specialist is the single point of contact for the assigned Customer account for operational issues and resolutions.
**Job Requirements**
Quote and Order Management
+ Interface with Customers for Quote request or Price inquiries and approval
+ Submit quotation request for pricing team approval.
+ Sales order entry, order confirmation & expediting orders.
+ Order change and backlog price adjustment
+ On-going Backlog Management
+ Shipment release and follow up
+ Report and support past due backlog reduction
+ NPI - follow up with PM/Plant/Finance for part master and cost setup
+ Handle Sample order
+ Process RMA / Goods replacement
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