Job Description

As our Customer Service Executive, you are responsible for order execution, customer satisfaction, and service excellence. You will manage end-to-end order processing for Consumer Beauty and Luxury divisions in the UAE, ensuring accurate, timely, and compliant delivery. Acting as the key link between customers, commercial teams, and internal stakeholders, you will resolve queries, manage returns, and support seamless logistics execution while maintaining high service standards.


RESPONSIBILITIES


Your main focus:


• Manage order processing


  • Receive and process customer orders in SAP




  • Validate quantities, pricing, and delivery details




  • Generate delivery instructions and ASN documentation




  • Prevent order duplication and discrepancies


    • • Coordinate cross-functionally


  • Liaise with wareho...

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