Customer Service Specialist

Building a brand is a marathon, not a sprint. Legacy People and our partners are seeking a Customer Service Specialist who brings a wealth of experience and a steady hand to our founding team.

In this role, your maturity and detail-oriented approach will be our greatest assets. You will work cross-functionally to bridge the gap between customer needs and organizational improvements, ensuring that our vibrant community maintains the highest possible standards as we scale.

We offer a space where your professional history is respected and your contributions directly influence our long-term trajectory. Join us in delivering a legacy of excellence.

Responsibilities

• Manage incoming customer inquiries via phone, email, and chat, providing timely and accurate responses.
• Assist customers with product selections, order placements, and tracking issues to ensure a seamless buying experience.
• Identify customer concerns and ...