Job Description
Company Description
Rojgar Bandhu Skilled Manpower Solutions LLP operates in the Human Resources sector with a strong focus on facilitating employment opportunities for individuals across various skill levels, including unskilled, semi-skilled, and skilled workers. The organization is committed to providing sustainable employment solutions to ensure a quality life for individuals both in the present and future. Rojgar Bandhu aims to empower the country's youth by bridging the gap between job seekers and employers, contributing to inclusive growth and economic development.
Role Description
This is a full-time, on-site role for a Customer Service Specialist, located in Indore. The Customer Service Specialist will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and maintaining a positive customer experience. The role involves handling customer interactions through various channels, exhibiting excellent phone etiquette, and delivering prompt resolutions to meet client expectations.
Qualifications
Rojgar Bandhu Skilled Manpower Solutions LLP operates in the Human Resources sector with a strong focus on facilitating employment opportunities for individuals across various skill levels, including unskilled, semi-skilled, and skilled workers. The organization is committed to providing sustainable employment solutions to ensure a quality life for individuals both in the present and future. Rojgar Bandhu aims to empower the country's youth by bridging the gap between job seekers and employers, contributing to inclusive growth and economic development.
Role Description
This is a full-time, on-site role for a Customer Service Specialist, located in Indore. The Customer Service Specialist will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and maintaining a positive customer experience. The role involves handling customer interactions through various channels, exhibiting excellent phone etiquette, and delivering prompt resolutions to meet client expectations.
Qualifications
- Proficiency in Customer Support and Customer Service skills
- Strong focus on Customer Satisfaction and Customer Experience
- Excellent Phone Etiquette and communication skills
- Problem-solving abilities and a customer-centric approach
- Ability to work collaboratively in a team environment
- Bachelor's degree or equivalent experience in a related field is preferred
- Prior experience in customer service roles will be an advantage
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