Job Description



Insurance Customer Service Representative Onsite in Omaha, NE.

About the Role:

We’re seeking a customer‑focused Insurance Customer Service Representative to support small business clients through a modern, digitally driven insurance platform. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast‑paced, team‑oriented environment.

What You’ll Do:

As an Insurance Customer Service Representative,you’ll play a critical role in supporting and retaining our customers by providing accurate, timely, and friendly service.

Your responsibilities will include:





+ Delivering industry‑leading service with a focus on one‑call resolution



+ Responding to inbound calls from current customers with questions about:



+ Policy coverage



+ Billing and payments



+ General policy clarification


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