Customer Service Specialist

We're Hiring Customer Support Executive (Freshers Welcome!)
Location: Gurgaon
Work Mode: Work from Office (5 Days)
Shift: Rotational
Eligibility: UG & Graduate Freshers
Joining: Immediate joiners preferred (within 1 week)
Interview Mode: Virtual
Work Details
- 5 days working from office
- Rotational shifts
- Fast-paced, customer-focused environment
Key Responsibilities
- Providing online support to onshore and offshore customers
- Resolving customer issues using knowledge bases, tools, and reference materials
- Delivering high-quality, customer-focused service
- Assisting customers with support requests, upgrades, and information
- Ensuring first-contact resolution wherever possible
- Maintaining high customer satisfaction during every interaction
Skills We're Looking For
- Excellent communication and listening skills
- Strong communication and listening skills
- Customer-focused approach with empathy and patience
- Abil...