Customer Service Specialist

Description

Be the voice that makes a difference.

Imagine being the first point of contact for Australians reaching out for help with their superannuation — guiding, supporting, and solving real-world questions every day. You’ll work with a respected superannuation partner within the financial sector, helping members feel confident about their future.

📍 Location: Robina, QLD (next to Robina Town Centre)

🕓 Hours: Monday–Friday, 7AM–7PM (rotating roster)

📅Start date- 2nd & 16th of March 2026

💰 Pay: $28.12/hr + 12% super + penalties

📚 Training: 3 weeks of paid, hands-on learning

🏢 Onsite Role | Permanent Employment

What you’ll be doing

• Provide outstanding service to members across phone, chat, and email

• Listen with empathy and offer tailored solutions...