Job Description

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Position: Customer Service Specialist
Location: Monterrey, Mexico (Hybrid - Home and Office working)
**Responsibilities**:
As a Customer Service Specialist, your main responsibilities will include:
- Assessing the needs of employees through targeted questioning
- Gathering personal information and details about the individual requiring care
- Providing clear explanat...

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