Customer Service Specialist

We're Easypeasy. Our mission is simple: to make language learning faster, smarter, and unforgettable. Thousands of students use our platform every day, and we're growing at a dizzying pace.

That's why we are looking for motivated individuals with excellent communication skills to join our Customer Service team. We are looking for someone ready to become the friendly and competent point of contact for our students.

You will be a crucial element in ensuring the satisfaction of our users, providing comprehensive support across all main channels. Your responsibilities will include:

• Assistance: Actively managing communications via Chat
• Resolution and Guidance: Resolving first-level technical issues, answering questions, and providing detailed assistance
• Customer Advocacy: Ensuring a smooth and positive user experience in every interaction, transforming challenges into oppor...