Job Description

Customer Specialist – Outbound / Service Support

Employment Type: Full-Time

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Work Location: Onsite

Hours: 40 hours per week / 52 weeks per year

About the Role

We are seeking an energetic and customer-focused Customer Specialist – Outbound to support former customers through proactive outreach and service coordination. This role operates in a fast-paced environment, balances independent work with team collaboration, and requires a positive, outgoing personality.

You will support multiple locations nationwide while managing service requests, customer communication, and scheduling needs to ensure an excellent customer experience.

Key Responsibilities

  • Conduct outbound calls to former customers, averaging approximately 50 calls per day
  • Support 24 locations nationwide,...

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