Job Description

Overview

Job Title: Customer Service Specialists

Our Team rapidly expanding and we are now hiring for roles commencing 23rd February 2026.

Bring your exceptional customer service skills to a whole new career.

We are looking for Customer Service Specialists, to join our vibrant team, at our Ballarat delivery centre, working with our Australian leading superannuation fund.

Key Details

  • Start date 23rd February!
  • $28.12 per hour + super + penalty rates and performance incentive scheme
  • Permanent, full-time onsite opportunities
  • Monday to Friday 8am – 8pm and Saturday 9am to 5pm if you join our digital team.
  • Comprehensive Paid Training: You’ll receive structured onboarding and ongoing coaching — we’ll ensure you’re fully equipped to succeed.

Key Responsibilities

  • First point of contact for customer service and account management
  • Ability to understand individual custo...

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