Customer Service Supervisor

We’re Hiring: Join a Global Leader in STEAM Education!

Location: Baguio City

Work Schedule: Five days a week | Night Shift

Openings: 20 Customer Support Specialists + 1

Employer: our client is a world-renowned STEAM education provider committed to empowering educators and learners through hardware, software, and curriculum tools that make learning hands-on and engaging. To support its growing international user base, the company is now establishing a Global Customer Service Center in Baguio City .

Salary: USD 600–800/month (based on experience)

• Lead the customer support team during night shifts, focusing on technical support for xTool laser cutting and engraving products used by customers in the US and Europe.
• Monitor service quality, streamline workflows, and ensure customer satisfaction.
• Set team KPIs and oversee day-to-day operations.
• Pro...