Customer Service Supervisor

Overview

National Insurance Services provides active employee and retiree benefits, health insurance solutions, and full benefit consulting services that address your unique challenges and issues. We are a broker, administrator, and consultant all rolled into one. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Sr. Manager Customer Service oversees the activities of the Insured Products Inside Service Representatives and ensures quality and timely customer service to the clients of National Insurance Services and technical and administrative support to the Account Representatives, Sales Representatives, and Regional Vice President for the assigned region. How you'll make an impact Develop and manage all Inside Service Representatives – team of 10. Provide initial and ongoing training to staff. Act as the first point of contact for ...